Privacy Policy
How EliteSpotHub collects, protects, and handles your personal information in accordance with global data protection standards (GDPR, CCPA).
1. Information We Collect
To operate our marketplace and enterprise services, we collect:
- Personal Identification: Name, email address, phone number, and proof of identification (ID cards) submitted during verification.
- Account Details: User roles (Seller, Agent), passwords, and security/2FA records.
- Transaction Records: Orders, transaction screens, refund status updates, and user balances.
2. How We Use Your Data
Your data is solely used to establish account eligibility, support secure transactions, prevent fraud, generate performance leaderboards, and process settlement tracking records between agents and sellers. We do not sell or lease your personal records to third-party advertising companies.
3. Cookies & Tracking
EliteSpotHub implements secure session cookies to sustain your logged-in states, confirm CSRF security tokens, and memorize custom theme states.
4. Security & Protection
We deploy standard SSL encryption, password hashing, and dynamic schema auto-healers to shield user profiles. Multi-factor authentication (2FA) is strictly recommended to keep wallets and transaction histories secure.
5. Contact Information
For privacy inquiries, GDPR rights actions, or account deletion requests, please contact us at [email protected].