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Legal Compliance

Platform Rules &
Ethics Policy

Fundamental standards and operational protocols to ensure a safe, fair, and professional marketplace environment for all members.

Work Protocols

1

Refund Timeline

Refunds must be processed within a standard 3-week window. If a refund is not possible, the product must be returned before the return deadline, and the PMM should mark the order status as “Refunded.”

2

Response Mandate

Members must respond to Admin/PM inquiries within 48 hours. Delayed responses trigger account review.

3

Product Disclosure

Any 'Partial Refund' or 'Less Refund' items must be explicitly marked in the product keywords section.

4

Asset Protection

Platform insurance coverage only applies to products with a market value exceeding $99.99.

5

Loss Compensation

In verified scam cases over $100, liability is split: 50% PM, 40% PMM, and 10% Platform.

6

Ethics Code

Listing one-star products or restricted (HARAM) items results in permanent account suspension.

7

Multi-Account Policy

Only one account is permitted per individual. Identity verification sharing is strictly prohibited.

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